play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4429403128
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to your phone. This will securely log you in without requiring a password or email. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a successful process. After clicking "send OTP," wait for the designated time period to receive the code. If you don't receive the OTP, use the app's live chat support system to seek assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you should uninstall the app from your device and then download the latest version. Once this is done, you can log in and play the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, excluding bonus amounts. This means users can only withdraw funds they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing the process to be completed in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience issues, you can contact their customer care centre for assistance.
We strive to provide an unbeatable user experience by offering seamless navigation and exceptional customer support available 24/7. To make your experience even more convenient, play exchange supports a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that your transactions are not only quick but also secure. With our extensive payment options, you can easily manage your finances, making it simple to deposit and withdraw funds at your convenience. Our commitment to providing a seamless and secure payment experience allows you to focus on what matters most - enjoying the services and products offered by play exchange.
Regardless of your level of experience, you'll find that our user-friendly interface and top-notch graphics provide an immersive and seamless gaming experience. Our platform is equipped with state-of-the-art security measures, ensuring that all transactions are secure and protected. We take the safety and security of our players very seriously, and we've implemented robust measures to prevent unauthorized access and protect sensitive information. We offer a range of convenient deposit and withdrawal options, including credit and debit cards, electronic wallets, and bank transfers. This allows for quick and hassle-free management of your funds, giving you more time to focus on the game. Our payment processing system is designed to be fast, reliable, and secure, so you can rest assured that your transactions are handled with precision and care. Whether you're a newcomer or a seasoned player, you'll find that our platform is designed to make your gaming experience as smooth and enjoyable as possible. With our user-friendly interface, you'll be able to navigate the site with ease, and our helpful support team is always available to assist you with any questions or concerns you may have.